Return & Exchange Policy
Return & Exchange Policy
We want you to enjoy your new gadget. If something isn’t right, we’re here to help.
1. Return Window
You may request a return or exchange within 30 days of receiving your order.
2. Conditions for Returns
To be eligible:
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Item must be unused
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Original packaging must be intact
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All accessories/manuals must be included
Non-returnable items:
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Used or damaged items
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Final-sale or clearance products
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Items without original packaging
3. Return Process
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Email us at returns@futuretrove.com with your order number.
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Our team will review and send return instructions.
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Ship the item back to us.
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Once approved, your refund or exchange will be processed.
Return shipping cost is the customer’s responsibility unless item is defective.
4. Refunds
Refunds are issued to the original payment method within 5-10 business days after inspection.
5. Defective or Incorrect Items
If you receive a damaged or wrong product, email us within 7 days with photos/video.
We will replace it or offer a full refund.